About Us
The story began back in 1998. The big idea was to acquire uniquely talented people with expertise in consultation and training development and encourage them to do what they do best. The main requirements: big heart and big talent.
In a nutshell, our consultants create training and documentation. Through investigation of our clients' needs, we gather existing materials and tailor learning solutions that add direct value to their learners. This value improves productivity, which in turn increases profits.
We create custom training and documentation products using the development tools of your choice. We reinforce these products with our expertise in adult learning to ensure job and business performance goals are met.
Our clients take advantage of our talents in the design and development of live instruction, e-learning, online help, policies and procedures documentation and much more. In our experience, a well cared for client awards additional projects.
We definitely got more for our money than we expected. We originally expected to get programmers who could help us implement our design for the online orientation. We got so much more! Michaels & Associates took our designs and made them much better. They gave us more ideas for interactions and they suggested ways to add more learning experiences. Most importantly, they did all this well within our budget.
Mission, Vision and Values
Our Mission: Providing consultation services and custom training development for a variety of industries.
Our Vision: To foster an environment for individuals where learning matters and profoundly impacts every person, business and community.
Our Values: With every decision we make we hold our consultants’, clients’ and learners’ best interest at heart.
